FAQ’S

1. How do I book your services?
After our initial consultation (via phone, video call, or email), you'll receive a custom booking link with your proposal, contract, and secure payment portal. A retainer fee is required to confirm your date.

2. Do you offer consultations?
Yes, every project begins with a complimentary consultation to discuss your organization’s goals, event details, or brand storytelling needs. This ensures a tailored visual strategy for maximum impact.

3. What are your rates?
Pricing is customized based on project scope, duration, and specific deliverables. Event coverage starts at $175 for local events. For corporate, nonprofit, or branded projects, contact us for a personalized quote.

4. Do you travel outside New Orleans?
Absolutely! While based in New Orleans, Sorena A. Photography serves clients across the region and is available for travel. Travel fees may apply for locations beyond 30 miles.

5. How soon will we receive our images?
Standard delivery is within 2-3 weeks, depending on the scope. Expedited options, such as Same-Day Edits, are available for select packages.

6. How are images delivered?
Your edited images are delivered in a private, high-resolution online gallery, ready for digital use across websites, social media, and marketing materials.
Professional print options are available upon request for display, presentations, or gifting purposes.

7. Do you offer ongoing partnerships for recurring events or campaigns?
Yes! We collaborate with organizations for monthly programs, annual events, and brand campaigns. Let’s discuss a package that fits your long-term needs.

8. Can you assist with visual marketing strategy?
Beyond photography, we help organizations leverage visuals for greater engagement—whether through social media-ready content, press kits, or storytelling guidance.

9. Do you work with nonprofits or offer special rates?
Yes, we proudly support nonprofits with flexible packages tailored to mission-driven work. Ask about our nonprofit rates during your consultation.

10. How do I contact you?
You can reach us via the Contact Page Let’s bring your story to life!